How can I place an order for Thin Client, Box PC and AIO Touch PC, and what are the options?
At Allele Cypert, where every order matters, we prioritize customer satisfaction. Here is how we address your concerns on payment, leadtime and warranty:
What is the minimum order quantity for your Endpoint device and Mini computer?
Allele Cypert, we believe there’s no such thing as a “big”or “small”order. Any order with potential is a good order, and we support orders of all scales.
What payment method do you accept?
We offer flexible payment methods, including wire transfer, Letter of Credit, credit card and PayPal.
And what is the lead-time after I place the order for Remote Desktop Client and Mini PC?
Leadtime may vary depending on the model and ordering quantity. Leadtime typically range from 1 to 2 weeks for our standard Thin Client and Mini PCs. However, for orders requiring specific capacities of RAM/Flash/HDD, delivery time is approximately 4 to 6 weeks to allow for component preparation, production and quality testing. Leadtime can be shortened with a forecast, as we can plan purchasing and production accordingly to achieve faster delivery.
What happens when the Thin Clients, Mini PCs, AIO PC are out of warranty?
Even beyond warranty, we’re dedicated to supporting and repairing your products. IF we can find the parts, we will fix it. This may involve costs for basic testing, maintenance, and component replacement. Our objective is to ensure that your product has an extended lifecycle and continues to deliver long-term value.
Any more questions about the order and delivery? Contact us today and we will get back to your questions within 24 hours.
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